Frendoc GP Service

When the surgery is closed, "out of hours" care is provided by FRENDOC. This is a service run by local GPs and nurses who offer telephone advice, booked appointments and, where appropriate, home visits to patients who have an urgent medical problem that cannot wait until their normal surgery re-opens.

Their telephone number is 0845 121 0504

Appointments are available at Frenchay Hospital Outpatients Department and The Greenway Community Practice in Southmead. For your convenience and to avoid long periods spent in waiting rooms, appointments to see the duty doctor are booked for you, but please note that this means there is no drop-in service and you must therefore phone before attending.

However, they do not see minor injuries. In these cases, please attend one of the Minor Injury Units in Yate or Southmead.

More information about FRENDOC services is available from their website.

NHS Direct

NHS Direct is a telephone service which gives personalised and confidential healthcare advice. It can be especially helpful if you are unsure whether you need to see a doctor, things that you should watch out for when you or a family member is unwell, as well as information on how you might treat a minor illness or injury yourself.

They are available 24hrs a day on 0845 4647 or online at www.nhsdirect.nhs.uk

Walk-in Centres and Minor Injury Units

Both Walk-in Centres and Minor Injury Units are nurse lead centres where you can be seen without an appoinment. They are open 7 days a week and offer assessment, advice and treatment for a range of conditions.

Both Minor Injury Units and Walk-in Centres will see patients with minor injuries. In addition, Walk-in Centres are also able to see a range of other conditions including: Blood pressure checks, chlamydia screening, emergency contraception, coughs & colds, rashes, indigestion, vomiting & diarrhoea, and  women's health problems eg thrush.